Returns & Exchanges
At CashParts, we want to ensure you are completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in original condition. If your order doesn't meet your expectations, we are here to help with a straightforward exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your CashParts account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 3-5 business days.